LETTING SERVICES

We have created a range of services to suit all budgets and requirements. We can provide the level of service you need to make your investment work for you.

  • Let Only Service.
  • Let and Rent Collection
  • Full Management Service
  • Premium Management Service

 

What is included in the let only service?

Our let only service is all about securing the right tenants for you. The fee is 7% plus VAT of the rental value of your property. Below is a list of what is included in our let only service.

  • Finding the right potential tenants for your property.
  • Full referencing of the tenants & contract signing.
  • Rent & deposit collected on your behalf.
  • Initial photo inventory for your records.
  • Fees are taken up front for this level of service.

What is included in the let and rent collection service?

Our let and rent collection service offers all the let only perks with the added benefit of collecting payments from tenants. You can expect to pay 8% plus VAT of the rental rate for our let and rent collection service.

  • Finding the right potential tenants for your property.
  • Full referencing of the tenants & contract signing.
  • Initial photo inventory for our records.
  • Rent & deposit collected on your behalf.
  • Rent collected on the due date.
  • Fees are taken monthly for this level of service.

What is included in the full management service?

Our full management service is a complete solution that takes the stress and hassle away from managing your property. Putting your faith in VeeZed will give you the freedom to pursue your next venture. We charge 10% plus VAT of the rental rate for our fully managed service.

  • Finding the right potential tenants for your property.
  • Full referencing of the tenants & contract signing.
  • Initial video inventory for our records.
  • Rent & deposit collected on your behalf.
  • Deposit Protection arranged.
  • First contact point with the tenants.
  • Property inspected every 3 months.
  • Keys are held during the tenancy.
  • Attend property at no extra cost and arrange repairs if necessary.
  • Final video inventory on check out.
  • Free legal advice & court appearance if required.
  • Fees are taken monthly for this level of service.

What is included in the premium management service?

Our premium management service is a complete solution that takes the stress and hassle away from managing your property. Putting your faith in VeeZed will give you the freedom to pursue your next venture. We charge 12% plus VAT of the rental rate for our fully managed service.

  • Finding the right potential tenants for your property.
  • Full referencing of the tenants & contract signing.
  • Initial video inventory for our records.
  • Rent & deposit collected on your behalf.
  • Deposit Protection arranged.
  • First contact point with the tenants.
  • Property inspected every 3 months.
  • Keys are held during the tenancy.
  • Attend property at no extra cost and arrange repairs if necessary.
  • Final video inventory on check out.
  • Free legal advice & court appearance if required.
  • Fees are taken monthly for this level of service.
  • Rent Protection will be included.

My property has general wear and tear. Are you able to refurbish it?

Absolutely. Our professional handymen have full expertise in refurbishing and decorating residential flats and houses at competitive rates. We can assist with the refurbishment from start to finish, ensuring the work is completed on time and in budget in order to achieve maximum rental and speedy letting of your property.

Please call for a free quotation on your property if you feel it is not meeting the sale or letting standard.

GUARANTEED RENT SCHEME

We are proud to offer landlords our Guaranteed Rent Scheme, which means your rent will be paid on the due date regardless of the tenant circumstances. There are no further fees and we take 100% of the risk.

What Is Guaranteed Rent?

Guaranteed Rent is a service that was introduced by the company to take away the headache from Landlords. After carrying out extensive market research whereby we asked new and existing Landlords, what would give them peace of mind when letting out their property?

The key responses were:

  1. Rent to paid on time every month.
  2. The property to be maintained to a reasonable standard.

We have introduced the Guaranteed Rent scheme, to achieve this and manage our landlord’s expectations. VeeZed Residential will Guarantee your rent and ensure we give you back the property in the same condition as it was given to us. This scheme has turned out to be successful over the years ensuring Landlords have total peace of mind.

How Do I Qualify For This Service?

We will carry out a no obligation rental appraisal of your property, whilst at the property we can advise you if your property is suitable and whether we can offer the Guaranteed Rent scheme to yourself.

What Areas Do VeeZed Residential Cover?

When it comes to Lettings, we have always covered much of the North West region of London and we would always consider properties in North and North West London that meet the criteria.

What Happens If We Do Qualify And Want The Guaranteed Rent Service?

Our negotiator at that time will give you the net rent that you will achieve every month and advise you of any requirements for us to be able to start the marketing process.

How Soon Would You Be Able To Start The Contracts?

We would be able to start your contract within 7-10 working days from initial agreement and lettings requirements being met irrespective of us having secured the occupier/tenant within that time frame.

Does My Property Have To Meet A Certain Standard?

Yes, your property will have to meet the basic letting standards that is set out by law. We will advise you in detail at the property of any works that you may be required to carry out before letting.

What If My Property Does Not Meet The Schemes Criteria?

We will advise you of what is required to get your property Lettings ready for you to be able to take advantage of this scheme. We have a large database of contractors’ that can help bring your property to the required standards at minimal cost to yourself. If you cannot afford that cost, we can also give yourself a payment plan to pay overtime so that your property can be rented out and you can begin to enjoy your rental income.

Would My Rent Be Paid Monthly Without Fail?

Yes. VeeZed Residential (the company) would in effect be your tenant, therefore you will get paid every month on a set date without fail, regardless of whether the tenant pays rent or not.

Who Would My Tenants Be And Would I As The Landlord Have A Say On Who The Tenants/Occupiers May Be?

The property may be let to anyone that VeeZed Residential sees fit and suitable. The tenants can vary from, local authority i.e., council, other companies i.e., company lets and individual private tenants. In this case, you would not have a say on whom the company may choose to house in the property as your agreement is with VeeZed Residential and we are effectively your tenants.

How Long Is The Agreement For?

The contract length can either be a minimum of 12 or 24 months. The choice will be yours. Our property managers in the office will remind you when the renewal is due by giving you a phone call followed by an email to see if you wish to renew two months before your contract expires. If not, the contract will still role on and you still get paid until such time, the tenant vacates your property.

How Quickly Can I Get My Property Back?

Under normal circumstances, once you give the company two months written notice, we would then give the third party two months written notice to vacate. However, there could be delays and the occupiers can choose not to leave in that time frame. That is when we would start any legal proceedings necessary to get you possession of your property.

If I Wanted Possession Through The Courts, Who Pays The Legal Costs?

Your contract is solely with VeeZed Residential and you will not be liable for any legal cost if it comes to it. We will ensure you get possession without you having to pay for it. During this time, we would require you to be patient and co-operate with us up until we get you full vacant possession of your property if the tenant does not vacate of their own accord.

If My Contract Is With VeeZed Residential, Why Would I Have To Wait For Possession After Giving Notice?

A guarantee rent contract/scheme is that the company will ensure that your rent is guaranteed and paid on time every month. The company cannot guarantee on how the tenants/third party may act upon receiving the notice to vacate. The company still owes a duty of care to the occupier and must follow all legal guidelines and legislation of gaining possession.

Would I Receive My Property Back In The Same Condition As Given?

We will do a check in inventory upon signing contracts. We will carry out quarterly inspections of your property and do our best to ensure that your property is well maintained with quarterly inspections and that your property is handed back in a similar, if not the same condition. Any major damages that are caused by the occupiers will be resolved by VeeZed. Fair wear and tear must be allowed by Landlords in this case.

What Is The Difference Between Guaranteed Rent and Rent Guarantee Insurance?

With our Guarantee rent scheme, you will not have to make a claim to get your rent and you will get paid every month. With the rental guarantee insurance, you will have to wait for your rent/money after spending time making claims.

Who Would Be Responsible For Any Maintenance Or Repairs?

Like with any rental contract, the landlord, which is you, would be liable for any maintenance repairs that the occupier complains of. However, we would do the initial checks for yourself free of charge and provide you with a no obligation quotation from our qualified engineers.

Are There Any Hidden Charges Or Commission Charged?

We will give yourself a net amount of rent that you would receive from VeeZed every month without fail.

What Are My Basic Requirements Before Signing Contracts?

We would need you to provide us with:

  • Your Photographic ID.
  • Proof of ownership i.e., title deed.
  • Proof of mortgage if any and its terms and conditions for Lettings.
  • A Valid EPC, EICR AND GAS certificate.
  • A fire risk assessment certificate carried out by yourself.
  • Smoke and CO alarms.

Am I Allowed To Visit The Property?

Yes of course. The property is yours and you have every right to attend the property providing the appropriate notice is given to the tenants, however If you did want to visit, we recommend you arrange to visit the property with a company representative during the quarterly inspections.

What Are The Benefits Of Guaranteed Rent Over Rent Guarantee Insurance?

You will always be paid you rent whether the occupier pays or not which equates to peace of mind.The simple way to look at it is that this scheme is risk free in comparison with our managed services where the risk is shared between The Agent and The Landlord.

PROPERTY MANAGEMENT 

What Are The Benefits Of Property Management?

The peace of mind that your property is looked after by a highly trained manager, who will always act in your best interest and ensure your property is looked after to the highest standard.

What Does Property Management Include?

Your property manager will deal with all the day to day requirements of your property, which includes liaising with contractors, obtaining multiple quotations to ensure the cost of repair/replacement are kept to a minimum.

Are The Contractors Reliable?

We ensure we use reputable contractors, that provide the very best service and quality of work at competitive prices,

INVENTORY AND DEPOSITS

What is an inventory and why do I need it?

Before every new tenancy, a full inventory of the property should be completed, preferably by a professional inventory firm, which includes photographs and highly specific details of its condition. VeeZed can arrange this for you, please call for more information and click here for the price. (Link to prices) The inventory is an additional cost to landlords when letting a property and is highly recommended for the benefit of both tenant and landlord as it will help to resolve any disputes much more quickly and easily, especially if carried out by an independent firm. There will be an initial inventory and ‘check in’ which is usually paid for by the landlord, and a ‘check out’, the cost of which is often charged to the tenant on moving out.

How much does your inventory service cost?

We can offer landlords our fully detailed, photo & video inventory service for only £180 plus VAT.

What is tenancy deposit protection?

From 6th April 2007, the legislation surrounding all new tenancy deposits was amended. The law states that all new tenancy deposits must be protected by one of the three government-backed tenancy deposit protection schemes.

The government wants to protect deposits so that a tenant receives all or part of their deposit back, as well as making disputes between landlords and tenants easier to resolve. Deposit protection also aims to encourage tenants to look after the property they are renting.

What happens when a tenant moves in?

When a tenant is about to move into the property they will need to pay a deposit (typically 5 weeks rent) which the landlord or letting agent will need to ensure is protected. The Deposit Protection Service holds the money in a scheme until the end of the tenancy.

The landlord or agent must provide the tenant with details of how their deposit is being protected within 30 days. It will include contact details of the landlord and the deposit provider, how to apply for a release of the deposit and information explaining why a deposit was needed to begin with.

What are the tenants’ responsibilities?

The tenant is responsible for making sure that the property is left in the same condition, as described in the inventory, as it was when the tenancy started, allowing for general wear and tear. New tenants are always made aware of their responsibilities and that there may be a claim against their deposit if they are unable to maintain their responsibilities.

What happens when a tenant moves out?

When a tenancy ends, the state of the property should be checked against the inventory, (called ‘check out’) ideally by the inventory firm. Within 10 days of the end of the tenancy, the landlord should agree with the tenant how much of their deposit should be returned. After everything has been agreed, the tenant will receive what they are owed.

What if there is a dispute?

There is a free adjudication service to help resolve disputes about how much deposit should be returned. The disputed part of the deposit is held until the dispute is resolved.

CERTIFICATES

Can you arrange certificates for EPC, Gas Safety, and electrical checks and how much do they cost?

Please note all tenanted properties require a valid gas safety, electrical safety and EPC certificate. The gas safety and electrical safety check should be carried out before or at the very start of the tenancy, and the EPC must be ordered before the property is marketed. We can arrange them for you as stated below:

  • Energy Performance Certificate (EPC) £95 plus VAT - Valid for 10 years.
  • Gas Safety £102 plus VAT – Valid for 1 year.
  • EICR £220 plus VAT – Valid for 3-5 years (please note this is at the discretion of the engineer).

What is an energy performance certificate?

Whenever a property has been built, sold or rented an energy performance certificate (EPC) will be required. The landlord must order an EPC from an accredited assessor before the property is marketed to potential buyers and tenants. VeeZed can arrange this for you, please call for more information.

Buildings that don’t require an EPC include places of worship, industrial sites, holiday accommodation / residential properties that are used for less than 4 months of the year and listed buildings.

What information does an EPC contain?

An EPC contains energy use and typical energy costs information about the property. It will also recommend ways to reduce energy use and save money.

How long is an EPC valid for?

10 years. The EPC will give an energy efficiency rating from A (most efficient) to G (least efficient). Once the EPC becomes invalid a new certificate will be required.

What is a Gas Safety Check?

The Gas Safety (Installation and Use) Regulations 1998 refers to the landlords’ duty to provide safe gas appliances and fittings to its tenants. A gas engineer registered with the Gas Safe Register must carry out the checks. VeeZed can arrange this for you, please call for more information and click here for the price. (Link to prices) There are three main responsibilities to address when letting a property, which are maintenance, gas safety checks, and record.

What are the responsibilities of the landlord?

Pipework, appliances, and flues must be maintained in a safe condition. A 12 monthly gas safety check is required on every gas appliance/flue and a record of the annual gas safety check must be provided to the tenants within 28 days of the checks being completed. It will also need to be provided to new tenants moving in. It is the landlords’ duty to keep copies pf the gas safety record for two years.

What is a Electrical Safety Check?

An Electrical Installation Condition Report (EICR) assesses the safety of the existing electrics within the property. The assessment will include all electrics including consumer units (fuse boards) protective bonding. lighting, switches and sockets. EICRs are required as part of the Electrical Safety Standards in the Private Rental Sector (England) Regulations 2020, and were introduced as a legal requirement ..

What are the responsibilities of the landlord?

Landlords must obtain a valid EICR with a 'satisfactory' rating from a qualified registered electrician and this must be provided to the prospective tenant before their agreement starts, or to existing tenants within 28 days of the electrical inspection. If a local authority requests an EICR report, it must be provided within 7 Calendar days.

How Long Is An EICR Valid For?

If the condition is deemed 'satisfactory', the report is valid for 3-5 years and can therefore be used for multiple tenancies for the duration.

What If My EICR Comes Back As 'Unsatisfactory'?

The regulations require the Landlord to undertake further investigative or remedial works by an qualified electrician.

What Happens If I Do Not Comply With These Regulations?

Failure to comply with these regulations can result in penalties of up to £30,000 by the local authority.

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